A customer complaint about finding a caterpillar inside a capsicum could cause a public relations nightmare for the business that sold the v…
A customer complaint about finding a caterpillar inside a capsicum could cause a public relations nightmare for the business that sold the v…
More than 70% of Australian exporters are now using Facebook to build customers in their desired markets, with social media an increasing…
Golden Gaytime fan Jesse James McElroy is celebrating with the announcement Streets is releasing a tub version of the iconic Aussie ice c…
Search giant Google has apologised to Sydney nightclub The Shift Bar & Club after the popular venue was recently told by a Google con…
Despite rumours that it’s only used by embarrassing parents nowadays, Facebook has beaten financial predictions for the second quarter. …
Fast fashion chain Topshop is the latest retailer to experience first-hand the power of social media, with the popular brand agreeing to …
The ability to buy products directly from a video presentation may not be new but shoppable video is about to reach a critical tipping po…
You wouldn’t call a customer at 4am in the morning to discuss an order, so why post to social media when customers aren’t online? Social…
A small business owner from Sydney has taken to Facebook to complain about potential employees who do not dress appropriately, with one appl…
On many occasions I have continued to prompt, push and advocate that social media influence is not really “likes”, nor is it cute market…
Responding to customer complaints on social media can be a minefield for small business owners. But businesses in the US have been gettin…
Facebook recently redoubled its efforts on bias training when its diversity numbers barely budged from last year, now at 16% female, 3% Hisp…
