Governments must improve protections to unlock AI’s full potential
The latest report from the Productivity Commission says the popularity of artificial intelligence (AI) and generative AI technologies will pose significant issues.
Generative AI’s emergence is a huge juncture in the history of IP rights
Generative AI is upending industries, but little is certain about how this technology will fare amidst a range of issues in a fiercely crowded market.
Will generative AI make the US$68 billion SEO industry obsolete?
But don’t expect the SEO industry to fade away immediately. Generative AI search engines are still in their infancy and must address certain challenges before they dominate search.
Why using AI headshots for your business is not a good idea
When your AI headshot doesn't reflect the genuine you, clients might find it difficult to establish a genuine connection.
Is your generative AI approach stifling employee innovation?
Amid all the pomp surrounding the emergence of generative AI, a shadow looms -- the potential for employers to seize all AI-derived benefits, inadvertently discouraging further innovation from their employees.
Four ways generative AI can improve your customer experience
Rapid digitisation has helped businesses significantly lift their customer service game. Now, the adoption of generative AI is raising the bar even further.
69% of small businesses report issues with generative AI as content accuracy, employee morale take a hit
A new Xero report found 69% of small businesses have encountered issues with generative AI, yet a large percentage still trust it with sensitive data.
A small business guide to AI implementation and change management
Whether streamlining sales, personalising marketing campaigns, or improving customer service, generative AI is helping small businesses unlock new levels of efficiency and engagement.
Don’t risk your rep: The importance of ethics and compliance in generative AI
Putting your trust in someone means believing in both their good intentions and their ability. Or, to put it another way: “Trust is about character and competence,” says Justin Tauber, Strategic Innovation and Responsible AI Lead at Salesforce ANZ.
