Is your website optimised for COVID-19-induced traffic changes?
We’re staring down the barrel of a recession, and now is the time to be strategic and get your online channels in order. So, is your website ready?
What’s the biggest mistake you’ve made at work? People are coming clean on Twitter and it’s both hilarious and comforting
We've all made mistakes at work, but some are funnier than others, as one Twitter user recently found out.
“Like gaining a whole other employee”: How a new approach to email saved this business $180,000
Until recently, Aaron Christie-David spent half his day trying to stay on top of his inbox. But after outsourcing email, everything changed.
How to (and not to) write an effective email
Do you write annoying emails? Do you receive them? The reality is, a poorly written email irritates both the recipient and the sender.
To personalise or not to personalise? How to increase email engagement
Email campaigns are the bedrock of a digital strategy. But you’re facing stiff competition, with more than 293 billion emails sent every day.
You’ve got mail: Ten tips for nailing email etiquette
Lean communication is appreciated more and more, because we are all under pressure and lack time. So here are 10 guidelines for email etiquette.
Unless you have explicit permission, your email is spam
It’s easy to erode your brand result with email. To avoid it, remember unless you have my explicit permission, it is spam.
Ten ways to get on top of your overloaded email inbox that actually work
Suffering from inbox overload? Estimates say we spend nearly 5.5 hours each weekday checking it, so here are some tips for keeping things under control.
Christmas has come early: What you need to know about the busiest time of the year
Retailers are gearing up for Christmas. Here are the trends you need to know about to make the most of the important trading period.
ClickSend
While jumping from structural engineering to SMS-based marketing solutions might not seem logical, founder Matt Larner has pulled it off with aplomb.
Ditch the emails: Richard Branson on the power of the humble conversation
Richard Branson provides his advice on avoiding an over reliance on emails and reclaiming the face-to-face chat.
Five email send hacks that get faster results
One of the biggest challenges in sending emails is ensuring that other people understand what it is you’re trying to say and what you want them to do.