Posts tagged "digital communications"

The cost of poor communications can hit your bottom line hard. If a business isn’t on top of shipping status and order confirmations, for example, they are going to spend more time on costly customer service requirements, and miss out on gaining reviews and feedback to help improve the business.

Research found there is an opportunity for every small business to grow up to 20% with one zero-cost task: picking up the phone.

So, you’ve changed up your business model. But how do you market a business pivot to your customers while attracting new customers? 

For many people digital communication now trumps natural conversations. But a corrective to this addiction has emerged: the digital detox holiday.

I’m sure most of you have experienced it recently and you may have even practised it; it’s happened to me twice this week.

First …

Does your website have a CMS or content management system?

If the answer is ‘no’, then you are likely to be paying much more for …