What is injurious falsehood? Five things you need to know to defend your business’ reputation
If defaming statements are made about your business and you have more than 10 employees, you will need to investigate the option of bringing a claim for injurious falsehood.
Have I been defamed? Six things you need to know about defamation
This year has seen high-profile defamation proceedings occur here in Australia and overseas, bringing it into the public spotlight.
Australia’s defamation laws favour the reputations of the rich and powerful. Why?
What do we value more: the reputations of the rich and/or powerful, or the social good that comes from a free and willing media? Our current defamation laws vote for the former.
Fake Hog’s Breath Cafe Instagram account confuses diners, draws new attention to small business protections online
A strange Instagram account posing as the Hog's Breath Cafe in Orange is now offline, but not after drawing social media's attention.
Gold Coast surgeon wins $450,000 defamation case that highlights the damage caused by online reviews
Small businesses owners have been advised to keep an eye on their online reviews, after a high-profile defamation suit between Gold Coast surgeons resulted in a $450,000 payout.
Taking business disputes to social media can have legal, reputational and financial ramifications. Here’s what to do instead
Even if you have a valid complaint about another brand or business, venting on social media should be a last resort.
How small businesses can protect themselves from keyboard-warrior comments
Digital and social media channels are here to stay, and Australian defamation law is slowly evolving to match this uptake of technology.
Defamation law takes a step forward: How businesses can unmask anonymous keyboard warriors
Google reviews are becoming a hugely persuasive factor when it comes to whether or not someone will use a business or buy a product.
How fake online reviews can ruin a business: A special Crikey Inq investigation
Crikey’s Inq investigation team have been digging deep into the swirling sewer of Australian online reviews, and how they affect businesses.
“Hidden epidemic”: Google faces class action after business owner wins right to probe negative review
Google is facing claims it has not done enough to prevent the spread of defamatory material on its platforms, and now faces a potential class action.
Public Facebook pages expose SMEs to a barrage of legal risks: Here’s how to protect yourself
The risks associated with operating a public Facebook page have increased following a recent Supreme Court of New South Wales decision.
When is a Google review considered defamatory?
Bad online reviews can make or break a business, with a single negative comment enough to turn away a potential customer or client.