Posts tagged "dealing with customers"

There are so many effective strategies big and small businesses alike use to ensure customer churn. Here are five at random.

Poorly placed birdbaths remind me of retail outlets where customers are anxious about entering the store for fear of being pounced on by a predator.

This blog will only be of interest if you’ve ever experienced someone:

refusing to change their mind despite evidence to the contrary…

Small businesses have plenty of advantages over corporates – they are more agile, often more willing to take risks and eager to do things …