A cautionary listicle: Five strategies that will send your best customers packing Business Advice Ian Whitworth 25 September 2019 There are so many effective strategies big and small businesses alike use to ensure customer churn. Here are five at random.
Pet-food lickers and changing-room strippers: Why you’ll never sell to people you don’t understand Business Advice Ian Whitworth 13 March 2019 The worst thing about being trapped in a business bubble is that you don’t know it. But the reality is, you’ll never sell to people you don’t understand.
Your customers are killing your business, here’s how to sack them Strategy Jason Andrew 5 December 2018 While my top-line revenue was growing, I was actually losing money because I was servicing unprofitable customers. Here's how I sacked them all.
