Posts tagged "customer trust"

Basic checkout errors are a make-or-break moment for online businesses according to a new report from Stripe.

We simply cannot trust who we cannot see. And it is for this reason business owners must share their photo and contact details online.

In the saturated world of e-commerce, small businesses need to adopt the age-old practice of ‘try for free before you buy’.

Having recently taking to Twitter to voice his anger, Elon Musk's reputation has taken a blow, reminding us that it only takes one terrible tweet to undo 5000 good ones.

This year saw a decline in the trust of news outlets, social media and ‘people like us’. So what does this mean for the online presence of small businesses?

A Queensland Apple store has fired several employees and is conducting an investigation after staff members were caught lifting photographs…