Power Retail’s customer service index: See how you compare Articles Power Retail 11 September 2023 In order to succeed in such a competitive and saturated market as online retail, retailers need to find a way to stand out from the competitors.
We just ended a 15-year relationship with a supplier. Here’s why Business Advice Ian Whitworth 9 June 2022 Last week, Ian Whitworth dropped a professional services provider that was "pretty integral to our business". The reason why was one of the most common ways service businesses lose customers.