Posts tagged "customer insights"

In an uncertain economy, it’s the small to medium businesses (SMBs) that often struggle the most

We need to be providing customers with a forum to receive this feedback. We need to be facilitating regular customer surveys.

As customers, the scope of options we desire and number of varieties we end up buying may depend on the time of day we make our decision.

Starry-eyed business owners can be guilty of hoping that anyone and everyone will be a customer. But it’s quality, not quantity, that’s …

“No one wants to see dirt.” When James Dyson was pitching his new vacuum cleaner with its revolutionary clear plastic container, retaile…