Posts tagged "customer experience"

This event is designed to give you the opportunity to dive deeper into what can be possible in delivering customer experiences, with the added bonus of networking with your peers.

Tech solutions are supposed to make our lives easier, but app overload may be costing you big time. 

We're more than halfway through 2022, and now is the time to make sure your web design and UX stands out against competitors in the new year.

Download this eBook for strategies to optimise work and enhance the wellbeing of the workforce while setting a foundation for growth.

Creating a great experience is what brings customers back, and Culture Kings founder Simon Beard understands that better than most.

Doing good business involves some universal principles – good customer service, fast and reliable delivery and a great product. But not every business harnesses the opportunities available to drive those principles into action.

The cost of poor communications can hit your bottom line hard. If a business isn’t on top of shipping status and order confirmations, for example, they are going to spend more time on costly customer service requirements, and miss out on gaining reviews and feedback to help improve the business.

Download this eBook to discover the guidance small businesses need to kick start their marketing efforts.

In this article, we break down exactly how three Smart50 businesses are adapting to changing customer demands to fuel growth.

Navii co-founder and CEO Liz Ward looks at three key developments that are proving especially pertinent to small businesses this year.

From using AI to traditional human interaction, customer experience is a rapidly evolving arena offering great opportunities for businesses.