Posts tagged "customer experience trends"

The power of machine learning (ML) is within reach of every business. No longer the domain of organisations with data scientists and ML experts on staff, the technology is rapidly moving into the mainstream. For businesses now, the question is: what can ML do for us? 

In this online world, a tailor made customer experience is key to set your business apart from its competitors.

Many predictions about the future of retail have emerged — and some common themes have emerged that are worth considering.

Small businesses have plenty of advantages over corporates – they are more agile, often more willing to take risks and eager to do things …