Posts tagged "customer experience small business"

SME leaders retain a confident and optimistic attitude while keeping an eagle eye on the economic outlook, which is a healthy position.

Rapid digitisation has helped businesses significantly lift their customer service game. Now, the adoption of generative AI is raising the bar even further.

The power of machine learning (ML) is within reach of every business. No longer the domain of organisations with data scientists and ML experts on staff, the technology is rapidly moving into the mainstream. For businesses now, the question is: what can ML do for us? 

This event is designed to give you the opportunity to dive deeper into what can be possible in delivering customer experiences, with the added bonus of networking with your peers.

When Yianni Serpanos founded coreplus, he was looking to solve a fundamentally broken part of healthcare — the siloed customer experience.

The successful companies of tomorrow will be able to create emotionally rich and 'human' experiences for their customers.

Running a small business is hard work and often involves juggling day-to-day priorities, which can mean many SME owners don’t feel like they…