Entrepreneurs are fantastic at creating new businesses. As they grow they identify the continuing need to add processes and systems to accom…
Entrepreneurs are fantastic at creating new businesses. As they grow they identify the continuing need to add processes and systems to accom…
Customers are one of your business’ most precious assets and if you don’t understand them, you’re flying blind.
Considering businesses te…
Sydney-founded Campaign Monitor has acquired Canadian customer data platform Tagga for an undisclosed amount
Tagga, which was founded in …
A good five years ago the partners in my business noticed a shift in thinking among smaller businesses when it came to customer and othe…
In just over a decade Salesforce has grown into a SaaS company giant worth more than $US48 billion.
But according to executives at the CR…
Sales Trend 9 from our 12 Sales Trends Report for 2016 is about using marketing technology for better sales results.
Sales and marketing te…
Sales Trend 8 from our 12 Sales Trends Report for 2016 is ‘Streaming CRM’.
Many companies have invested in feature-rich sales technol…
What happens when we have so much information that it is impossible to even decide what to read? We constantly check our phones, computer…
Up until the late 1990s, the world of integrated business management software was dominated by the customer relationship management (CRM) sy…
CRM (customer relationship management) along with ERP (enterprise resource planning) and CMS (content management systems) is one of the thre…
Enterprise resource planning and customer relationship management services make up a majority of cloud spending worldwide, according to figu…
‘Intuitive Customer Centric CRM’ was voted by our readers as the number 10 sales trend of the 12 Sales Trends of 2012. The goal of a CRM…
