Posts tagged "create loyal customers"

Your potential customers will zone out if you don't make them feel anything. Here are three ways to evoke emotion through your brand.

There are so many effective strategies big and small businesses alike use to ensure customer churn. Here are five at random.

Poorly placed birdbaths remind me of retail outlets where customers are anxious about entering the store for fear of being pounced on by a predator.

Sadly, not every interaction small businesses have with their customers will be a happy one.

There will be hiccups and, inevitably, compl…

It used to be a given that you’d get an extra potato cake at the local fish and chip shop. Some of us even began to count on it, ordering …