Gen Z consumers are willing to pay more for products matching their “purpose”, according to a new CommBank report
The new CommBank report states 53% of surveyed consumers are willing to pay more than usual for goods and services that come from "purpose-led" businesses.
Why Apple and others should make it easier, not harder, for third parties to repair smartphones
If Apple and other tech companies have their way, it will only become harder to have our phones and other devices repaired by third-party businesses.
Credit is out, debit is in: How COVID-19 has influenced consumer behaviour
The COVID-19 pandemic keeps sorting out winners from losers. And the humble debit card is now a huge winner.
Will Aussie ‘shoptimism’ continue into 2021?
Shoptimism describes the low-value, feel-good products consumers are purchasing, where the experience of the purchase brings them joy.
The US has filed an antitrust lawsuit against Google: Is the ACCC taking notes?
The US Department of Justice has filed an antitrust lawsuit against tech behemoth Google for unlawful monopolisation.
“They are all rubbery”: Why Josh Frydenberg has built a budget on assumptions and uncertainty
On budget night, journalists question the document's assumptions and projections. In this budget, it goes without saying they are all rubbery.
Consumers are “rattled”: Australians are saving their stimulus cash, and this is bad news for retailers
The government has pumped tens of billions of dollars into the economy, but households are shoving much of it under their mattresses.
Retail roulette: COVID-19 has changed the way we shop, and the future will be a mixed bag of fortunes for businesses
As big retailers sack staff and embrace automation, new opportunities could be created for smaller, local traders. Here's what you need to know.
Retail in need of therapy: Why shopping centres might never recover from the COVID-driven fever of online purchasing
The impact of the coronavirus pandemic on consumers will affect the Australian retail industry for years. Here are three reasons why.
Target’s inevitable decline: Why Kmart, not COVID-19, led to the retailer’s woes
Target's decline to Kmart was inevitable: risky branding confused shoppers, and the COVID-19 pandemic was the final nail in the coffin.
The next Instagram? Five ways small businesses can use TikTok
New social media platform TikTok is experiencing rapid growth and small businesses around the world are starting to take note.
Become sustainable, or die: Retail brands risk all by ignoring conscious consumers
Stop clinging to the belief that you ‘don’t need to worry’ about sustainability; the fate of your business might depend on it, writes Paul Elsibai.