Six new customer personas that retailers need to know about Retail Morganne Kopittke 12 July 2023 The study also lays out pathways to growth for retailers to connect with customers who are facing economic pressures.
Retail in need of therapy: Why shopping centres might never recover from the COVID-driven fever of online purchasing Coronavirus John Daley 25 June 2020 The impact of the coronavirus pandemic on consumers will affect the Australian retail industry for years. Here are three reasons why.
