Many employers say firing staff is the most difficult think they have to do in the course of running their business. It should come as no su…
Many employers say firing staff is the most difficult think they have to do in the course of running their business. It should come as no su…
Dear Aunty B,
I started a design business a year ago with my friend. It is traveling OK but it is at the stage where it needs a…
Self-reflection can be an amazingly beneficial tool. Here are some tips to get you started… I don’t know about you, but I often find …
Motivation is different between people, but it is also different between nations. A new study is revealing from a sales point of view. Th…
Dear Aunty B,
Two clients in the last week have pressured me to extend my payment terms. One wants to pay quarterly instead of …
You can teach an old dog new tricks – they’ll probably even like it. The reality is that most sales managers do not spend enough time w…
Consultants can be so helpful – and such a hindrance if not used properly. Here are 10 tips to getting the most out of your consultant. …
Don’t undervalue your service or product – customers, used to a discount, will not only see right through it, they will hound you for more…
What do clients want? Not to be treated like idiots, for one. A good sales person has to know their business. Clients don’t expect to b…
Your pre-call and post-call checklist should allow you to tick off your achievements as you make them – you’ll feel much more in control. …
Australian SMEs offer their tips on how to keep up your supply of the best and brightest, lower staff turnover and curb rising wage costs. B…
What should you give your board? In financial reporting, if you want to avoid ‘analysis paralysis’, it is definitely a case of ‘more than en…