“It was ridiculous”: How Jessica Ruhfus turned a $10,000 domain name battle into a $7 victory
What does it take defeat a domain name squatter seeking $10,000 for a URL? According to entrepreneur Jessica Ruhfus, founder of Collabosaurus and No.2 Co, the answer is simple: $7, the help of Australia's domain name authority, and a little bit of know-how.
The ‘coriander’ problem: Social enterprise Thankyou reworks cleaner after odour complaints
Australian cleaning product and handwash company Thankyou has replaced its new hospital-grade disinfectant range after customers complained the product smelled of a foul odour similar to "cat wee" and "vomit".
NSW insurance quote website sparks complaint to small business commissioner
An insurance policy comparison tool operated by the NSW government has reportedly underestimated the cost of coverage by 15%, the NSW Small Business Commissioner says, as soaring premiums catch businesses off guard.
NSW Small Business Commissioner challenges big firms accused of shady subscriptions practices
Debt collectors are chasing small businesses which fall into auto-renewing contracts they can no longer afford, the New South Wales Small Business Commissioner says, highlighting problematic behaviour by big-name service providers and the power imbalance between businesses large and small.
Construction industry “culture” is keeping small businesses from stepping forward with complaints: Victorian Small Business Commission
Construction sector complaints are underrepresented as a share of calls for assistance, the Victorian small business commissioner says.
