Posts tagged "client relationships"

There is no doubt that COVID-19 has changed the way we think, act and connect. Here's three tips for ensuring you maintain a positive client relationship.

There’s a situation that always makes me fear another business is in mortal danger. I like to call it ‘one big client syndrome’.

In any industry that deals with people, being sensitive to a client's needs and emotions is crucial to ensuring they are satisfied customers.

A new study shows if you have a good friend for a colleague you are more likely to be engaged, productive and satisfied at work.

For small and medium businesses, online communication and collaboration tools are a game-changer, saving time and breaking down barriers. Fr…

Our names are central to our identity, so misspelling them can be detrimentally interpreted as attacking someone at very their core.

In today’s digital world it’s easier to connect than ever before. This is great news for small business owners who need to find products…

When my first daughter was born, I wrote her little love letters almost weekly for the first year. I wrote about my dreams for her, my pregn…