“It’s no longer the big beating the small, it’s the fast beating the slow,” says Eric Pearson, the CIO of InterContinental Hotels G…
“It’s no longer the big beating the small, it’s the fast beating the slow,” says Eric Pearson, the CIO of InterContinental Hotels G…
“When you play the Game of Thrones, you win or you die. There is no middle ground.” Though it’s not quite as extreme, the tagline fro…
As a small business manager, I know that we don’t always have the time to sit down and write an official business strategy. It’s someth…
When Costa Anastasiadis founded pizza chain Crust in 2001, he had no strategy, no growth aspirations and, self-professedly, no idea what…
Here is a great piece on entrepreneurship, entitled “Why Tom never killed Jerry?”, the main emphasis being that entrepreneurs love the chase…
It’s usually at this time of the year when business owners sit down and start working on next year’s budget. For most businesses, one of the…
I was chatting with an amazing businesswoman and friend the other day who was going through a particular challenge in her business and who h…
An unhappy customer can be a real challenge. Sometimes they are just so full of fury that it can be hard to see how the complaint can be dif…
Around the world, smart companies will forgo the pleasure of waiting for regime change to generate a more business-friendly environment and …
Last week, together with around 100 others, I rolled the dice as part of Leverage: The Game of Business, a facilitated business fundamentals…
A few weeks ago I ran a webinar for SmartCompany on ‘How to clearly manage and measure your sales team’. During the webinar I was asked many…
Dear Aunty B,
I run a business in advertising. In the last year we have stood still, which actually gave me time to think about str…
