What do your actions say about your values? A quote, a question and something of interest. “I believe the real difference between succes…
What do your actions say about your values? A quote, a question and something of interest. “I believe the real difference between succes…
We all know that business can be tough, but why is the burden of bad decisions so inequitably shared? In the wake of continuing announc…
We all try and disguise our character at times, but when you are a leader there is no place to hide. MICHEL HOGAN By Michel HoganWhen I s…
There is an exclusive leadership club that not everyone can join, but it’s not the usual group you might think of when you hear the term! …
Leadership is defined by many things – courage is one of them, but what is less understood is that there are different types of courage. M…
Consumers are just part of the picture. Are brands as important when your business is B2B? The answer is yes, and here’s why… We ca…
Once again words matter – a lesson in how to miss the details from St George. MICHEL HOGAN By Michel HoganStanding in line at St George …
Remember, loyalty is not programmed. You’ve got to give it, to get it. MICHEL HOGAN By Michel HoganCustomer loyalty is top on the list o…
When the bad news counter keeps on rising, you can pull the covers over your head or see it as a challenge. Which will it be? I don’t …
Australia doesn’t need a new “brand” – but a new way of thinking about promoting the brand we have wouldn’t go astray. MICHEL HOGA…
A couple of recent SmartCompany articles on recent brand surveys begs the question; what are they measuring to get such different results? …
