Posts tagged "better customer service"

In a time when ChatBots are becoming the norm in customer service, BruntWork stands out with its unwavering commitment to human expertise. More than a marketing gimmick, the belief is deeply ingrained in the company's principles and operations.

In order to succeed in such a competitive and saturated market as online retail, retailers need to find a way to stand out from the competitors.

Whether it’s down to rapid digitalisation, the effects of the pandemic or, more likely, a combination of multiple external forces, consumers have never been so influential.

It’s no surprise that how you treat your customers is key to gaining and retaining them. What is a surprise is that so many businesses are getting the basics wrong.