Why Commonwealth Bank should also be thanking taxpayers for its $8.65 billion profit
Instead of congratulating itself on its brilliance, the Commonwealth Bank's board and management should have thanked taxpayers for enabling them to generate a huge profit.
Forget Afterpay: Here’s what consumers want from financial offerings of the future
Kane Jackson says in an era of BNPL, there are a few people building solutions in the shadows that will soon take this world by storm — and benefit consumers.
There’s a forest fire threatening the banking sector and it’s Apple — not Afterpay — that lit the spark
Apple's announcement isn't significant because it's the first potentially fatal competition to other BNPL companies. It is significant because of what it undeniably represents.
Why, and how, ING chief Melanie Evans banished ‘primary’ and ‘secondary’ carer labels from parental leave policies
In late 2019, ING became the first bank in Australia to give both parents equal access to 14 weeks paid leave, eliminating “primary” and “secondary” labels in the process.
NewCo: Proposed collaboration from Eftpos, BPAY and NPP awaits ACCC approval
Eftpos, BPAY and the New Payments Platform are hoping to create a new, unified parent company called NewCo, and are currently seeking the ACCC's approval.
How 70,000 small Bank of Queensland shareholders were fleeced of $118m
Legal bank robbery: when BOQ hurriedly made shareholders 'an offer they can't refuse', investment banks raked in millions.
New SME loans scheme a missed opportunity
The federal government had an opportunity to develop a post-JobKeeper support package that would genuinely help SMEs, but this week's announcement wasn't that.
Checking accounts: FWC upholds dismissal of ANZ banker who accessed private info about a colleague and celebrity
This case is an important reminder for employers to ensure they have policies regarding the access and use of confidential information.
Federal Court finds CBA overcharged $2.2 million in interest on business accounts
CBA is facing penalties after the Federal Court found it charged business customers interest at more than double the rate they were advised.
Banks are awash with funds and we have record low interest rates, so why aren’t SMEs borrowing?
Why aren’t banks lending? Why aren’t small businesses taking advantage of record low rates? And will this change in 2021?
Xinja returns all customer deposits as it finalises exit from banking scene
Neobank Xinja has become the first authorised deposit-taking institution in Australia to return its deposits to customers, after finalising its exit from the local banking scene.
How a customer-first mindset helped this company through COVID-19
Faced with an 8400% spike in hardship requests, SocietyOne reframed their triage and assessment process with a customer first mindset.
