Retail workers cop 400% spike in abuse as lockdowns set in
Retailers have reported a 400% increase in aggression and abuse following customer anger at retail restrictions, according to a new NRA report.
Sadly, not every interaction small businesses have with their customers will be a happy one.
There will be hiccups and, inevitably, compl…
Londoners are clashing over babycinos and fine dining after a cafe’s decision to ban children under five.
Customers of The Organic Kitc…
Word-of-mouth marketing has always been the trump card of the smaller business operator. Cheap, effective and usually controllable, this age…
It’s been quite the few weeks for businesses and unhappy customers. But today my blog isn’t for them or any other businesses. It’s for…
I took two colleagues to lunch to an upmarket wine bar café in South Melbourne where the atmosphere is excellent and food usually good. My …