Qantas, Etihad and more could be hit with airport staff strikes as baggage handlers mull industrial action Industrial Relations Imogen Champagne 27 July 2022 Baggage handlers at Australia's east coast airports have had enough, with the Transport Workers' Union looking at industrial action.
Qantas passengers left furious over hours-long call centre wait times Human Resources Zac Crellin 21 April 2022 Qantas passengers are demanding the airline hire more staff amid reports of dire customer service, including call wait times of several hours.
