AI can highlight keywords, but it can’t read between the lines or recognise talented people who may not have up-to-date or on-target resumes. Here's what recruitment processes need instead.
Hiring the right talent is critical to success. But how do you know for sure that someone is the best choice when you’re limited to fleeting interviews?
E-commerce giant Amazon reportedly had to scrap a machine-learning recruitment tool because it was biased against resumes that featured the word 'women'.