Virtual business relationships are transient and overusing social media can be harmful for your business, according to research by the Uni…
Virtual business relationships are transient and overusing social media can be harmful for your business, according to research by the Uni…
With so much focus placed on how many likers, followers and connections we have on social media, it can be easy to lose sight of the most im…
One of Australia’s hottest start-ups, e-commerce platform Bigcommerce has today released Bigcommerce Next, a series of aesthetic, marketin…
I received a short email last week asking me about a quote for some work. At least I think that is what it was about. I read it. I read it a…
Words are powerful. They can move us, engage our emotions in ways we don’t even realise and persuade us to take a course of action we may …
We all know how important customer service is. We’ve all sworn never to go to a particular shop or telco ever again. And we’ve all recom…
Shift8 has set up its franchise point of sale system in 700 shops since signing its first customer in 2012. In 2014, the company plans to do…
“Don’t roll online without protection.” That was the message from Gerry McCusker, online reputation management expert at Engage ORM. Mc…
It’s hard to gauge the return on investment and effort for social media activities, especially when many social media consultants say the …
Generating leads is an all-important task for businesses and especially so for solo traders, start-ups and smaller businesses. Too many b…
One of the fastest ways to make more sales is to get your existing customer base spending more with you. Having already seen the value an…
Recently, after a long day in Taskmaster Towers, your humble correspondent decided to order a pizza. Of course, not one to regularly indu…