Amazon Web Services

Are you ready to pitch in front of a crowd of leading VCs? Applications are now open to the Pitch.

AWS is partnering with SmartCompany to…

In the wake of that event, SmartCompany senior business journalist David Adams sat down with the winner, runner-up and judges of The Pitch to explore current trends in the startup world as well as advice on the best ways to approach a pitch. Here were some of the top takeaways from the webinar.

Across two events on October 25 and 27, SmartCompany and AWS gave businesses the chance to dive into the world of customer experience, hearing from esteemed guest speakers from Deloitte, Amazon, NAB, Vodafone NZ and nib. If you couldn’t make it, here’s a recap of the major themes from the talks.

As well as being excellent networking opportunities, these two in-person events, on October 25 in Sydney and October 27 in Melbourne, are a chance to transform your thinking on CX and take your skills to the next level, thanks to insights and expertise from a range of industry thought-leaders.

Two free, in-person events on October 25 in Sydney and October 27 in Melbourne will give SMEs the exciting and unique opportunity for a behind-the-scenes look at the CX evolutions of NAB, nib and Vodafone NZ.

This event is designed to give you the opportunity to dive deeper into what can be possible in delivering customer experiences, with the added bonus of networking with your peers.

Every business is bound to face change, whether that is internally driven (such as intentional business growth) or external (as we’ve seen with the pandemic).

Digital transformation promises substantial rewards, with leading companies achieving critical business advantages such as higher productivity, faster time to market, and a stronger bottom line.

If anyone doubted the benefits of using technology to help future proof a business, the past two years have put that to rest. While some businesses were in a strong position to innovate and understood the power of digital, those with non-existent or immature digital transformation initiatives floundered.