Looking forward: e-commerce trends for 2023
The future of e-commerce unfolded in double-time over the past two years as the world grappled with the juxtaposition of limited access to retail outlets and a burning need to purchase goods during the global pandemic.
The budget through a small business lens
On Tuesday 25 October, Treasurer Jim Chalmers delivered what a panel of small business experts has labelled a “cautious”, “line-in-the-sand budget”.
In-person networking event: Tools to build your small business
This live panel event will bring together some of the best minds in small business and offer attendees the opportunity to network with other like minded professionals.
Tips for starting a new business
Despite the setbacks of the past few years, the small business industry is booming in Australia. More and more people are striking out on their own and the trend looks set to continue.
Independence and integrity: The secrets to Fastmail’s success as a leader in email
With over 100,000 users worldwide and a US acquisition under its belt, Fastmail is a great example of an Australian start-up that has achieved successful growth.
Cyber risks — How to stay a step ahead
Cyber security has never been more important than it is today. With recent incidents epitomised by the Log4j vulnerability and recent hacking scandals, the risk to both individuals and organisations across the world has never been clearer.
What do small businesses want in this year’s Federal Budget?
The first Labor budget in a decade will be dropped on Tuesday 25 October by the new Treasurer, Jim Chalmers. Amidst an existing economic climate that’s replete with consecutive interest rate rises, mortgage pressure, soaring inflation and a higher cost of living — this will be an important budget for both individuals and small businesses.
This free event will take your CX skills to the next level
As well as being excellent networking opportunities, these two in-person events, on October 25 in Sydney and October 27 in Melbourne, are a chance to transform your thinking on CX and take your skills to the next level, thanks to insights and expertise from a range of industry thought-leaders.
Why CFOs must prioritise culture in a downturn
Culture matters. It helps leaders build companies that will thrive in even the most difficult times.
How HealthTech HotDoc went from one practice to 21,000
When Dr Ben Hurst finished his medical degree, he had no idea his career would take him down the path of running one of Australia’s most successful healthtech startups.
Free event alert: Learn the CX secrets of NAB, nib, and Vodafone NZ
Two free, in-person events on October 25 in Sydney and October 27 in Melbourne will give SMEs the exciting and unique opportunity for a behind-the-scenes look at the CX evolutions of NAB, nib and Vodafone NZ.
Outlasting the pandemic: Key lessons from startup survivors
You need only look at the latest figures to understand just how heavily the pandemic impacted Australia’s small business sector.