Maximising productivity with business-grade fibre

boost customer interaction

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We are living in a hyper-digital world, which means your internet connection could make or break your business. So it stands to reason that a solid internet service is essential if you want to compete with — and ultimately outpace — your competitors. Telstra’s business-grade fibre is already revolutionising the way many businesses operate, helping them elevate productivity, boost customer interactions and streamline their team’s day-to-day efficiency.

Working smarter, not harder with business-grade fibre

Just a few minutes — let alone hours or days — without the internet could be devastating for your business’s bottom line. That’s why owners are turning to Telstra’s business-grade fibre for reliability and greater productivity.

Here are some of the top benefits of this game-changing technology for businesses.

Speed and quality can equal greater productivity

Business-grade fibre is already helping many Aussie businesses with the speed and network quality that was once exclusive to large enterprises. Recent research from the Bureau of Communications, Arts and Regional Research reveals just how beneficial high-speed broadband can be for productivity. Businesses that are using fibre-based broadband report the highest productivity growth, and Telstra is making sure they are also able to improve customer experiences and support team collaboration.

The crux of business-grade fibre’s potential is in how it delivers fast, reliable internet connectivity that is crucial for modern business operations. Everyday things like videoconferencing, file sharing and cloud-based apps rely on the quality and speed of your internet connection. Business-grade fibre can help provide greater performance through low latency, symmetrical speeds and various bandwidth options.

Learn more about how Telstra’s Business Grade Fibre can help your business by visiting a Telstra Business Technology Centre.

Decoding the key terms

There are so many benefits embedded in Telstra’s business-grade fibre, but here are some of the key outcomes to help describe its value:

  • Low latency: Business-grade fibre has minimal ‘round-trip time’ (aka latency) for data, which essentially means fast response times 
  • Symmetrical speeds: You get equal speeds for both uploads and downloads. Expect exceptional performance for things like videoconferencing.
  • Bandwidth options: Higher bandwidth means you can send and receive more data at once.
  • Uncontended connection: Depending on which Telstra plan you choose, you can get business-grade fibre with a dedicated internet connection that is never shared with other businesses.
  • Service-level agreements (SLAs): Higher-end business internet services like business-grade fibre can come with SLAs to clearly define the level of service and support you can expect.

Boosting customer and employee experiences simultaneously

A reliable digital experience is something modern business owners should expect from their ISP. Not only does business-grade fibre help keep staff and customers connected, but it’s built for reliability and high service availability. Telstra is committed to network target availability, reaching up to 99.995% with LTE backup, or one of the redundancy options available on Telstra Fibre. LTE coverage is required to add the LTE backup option.

If you’re thinking about an upgrade to business-grade fibre, here are some things you might want to consider:

  • Do multiple users put a strain on your internet? 
  • Are you regularly using bandwidth-intensive apps like videoconferencing, large file transfers, cloud services and data-heavy work platforms?
  • Are you looking to increase your download or upload speeds?
  • Does – or would – sluggish or patchy internet make a big dent on your business operations?

If you answered ‘yes’ any of the above, then a business-grade fibre service could be the perfect solution. Telstra can help your business perform better with business-grade fibre that takes your business to new levels of productivity.

Read now: Five good reasons to switch to business-grade fibre

Telstra

Telstra is Australia’s leading telecommunications and technology company, offering a full range of communications services and competing in all telecommunications markets. In Australia they provide around 22.5 million retail mobile services and 3.4 million retail bundle and data services. They believe it’s people who give purpose to their technology. That's why their purpose is to build a connected future so everyone can thrive.

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