How to stop bad reviews from snowballing
A negative first review can not only reduce initial sales but cause damage long-term too. So, what can you do if faced with poor reviews?
Why the pandemic has made it more important than ever to tell your brand’s story
Brand storytelling is one way companies like Archie Rose have met the challenges of the COVID-19 pandemic.
Burger King’s whopping IWD PR fail: What can you learn?
How can you make sure your PR stunt or activation creates a memorable message for the right reasons, instead of becoming a whopper fail?
Social media platform Litt bags $1.5 million in record time, as Aussies show appetite for alternatives to Facebook
Aussie alternative social media startup Litt has raised $1.5 million through equity crowdfunding — and broken a few records along the way.
Five behavioural biases that challenger brands must know for success in 2021
When you can't outspend your competition, you have to outsmart them, says behavioural science expert Dan Monheit.
Twitter’s Spaces is beating Clubhouse at its own game, becoming first to admit Android users into the room
Twitter wasted no time at all muscling in on Clubhouse’s live chat room turf. And it’s got the one thing the social media newcomer hasn’t.
What to do when Facebook comes for you: Four quick tips to strengthen your content
Here are four quick ideas to help you strengthen and diversify how your content is delivered in case Facebook (or anyone else) comes for you one day.
Catching feelings: Why SMEs should respond to negative online reviews
Though businesses are strongly advised to respond to negative online reviews, most of them don’t know how to.
Small business ombudsman calls for a mandatory digital marketing code amid a spike in complaints from SMEs
Small business ombudsman Kate Carnell is calling for tougher regulations for the digital marketing industry, following a rise in complaints from SMEs.
How one of Australia’s fastest growing brands used Instagram to reach international success
We examine how Anna Ross of Kester Black has harnessed Instagram to grow a global audience, unpacking her influencer, content and campaign strategies.
LinkedIn users in a frenzy over “genius” business card design
A LinkedIn post is going gangbusters, as entrepreneurs, marketing experts and designers debate the design of one “genius” business card.
How to slash your cost per lead on Google Ads
Is your dollar working as hard as it can be on Google Ads? With these tweaks, you can improve your results to generate more leads with the same budget.