Industries

Telstra has apologised to businesses regarding an eftpos outage that affected operations late last week amid a broader discussion about payments resilience.

Regulators have called on internet service providers to pick up their game, amid concern that small businesses are getting the short end of the NBN stick.

Boost Mobile's founder Peter Adderton says its time for other telcos to “shut up and listen” to what customers have to say.

Telstra has paid back over $9 million to 72,000 customers in Australia after it was found a third-party billing service was charging unknowing customers.

The ACMA has issued a record infringement notice, amid a crack down on non-compliance with the Do Not Call Register.

Once Australia's 5G network is up and running, the main change visible for 5G users will be increased speed and reduced delay.

Chinese communications giant Huawei and tech firm ZTE have been banned from participating in the rollout of Australia’s 5G mobile network.

Businesses switching over to the NBN faced weeks of lost services, an inability to resolve complaints and major impacts on their operations, new data shows. 

In a bombshell announcement, telecom giant Telstra yesterday revealed it would be axing over 8,000 jobs and reducing its number of plans fro…

Small business telecommunications complaints are on an upward trajectory.

The consumer watchdog has penalised a telecommunications company for allegedly making misleading representations by claiming the Australian …

A small business owner has warned other SMEs to take be vigilant about protecting personal information, after he was billed more than $4000 …