Industries

A settlement could well be worth billions, eclipsing the current record of $494 million paid to 10,000 victims of Victoria’s 2009 Black Saturday bushfires.

Optus took out a full-page ad in the major newspapers on Saturday to apologise for the cyberattack and to encourage people to visit its website to learn more about suitable steps to protect themselves.

Prime Minister Anthony Albanese took to Parliament to state that the telco should pay for victims to obtain new passports.

Some Australian businesses are taking the opportunity to remind customers of their own robust security systems in the wake of the Optus hack.

Australian states and territories have been scrambling to change their driver's licence renewal policies in the wake of the Optus hack.

An account claiming to have hacked Optus has deleted its extortion threat and apologised, not long after releasing a data set it claimed belonged to 10,000 customers.

As a result of the hack, many Optus customers have been keen to change their passports and licences as a safety measure, but it's not the easiest or cheapest process.

Small Business Minister Julie Collins says the government “expects Optus to do everything to support affected customers, including small businesses” in the wake of the massive cyberattack on the telco.

The Australian government will be rolling out new cyber security reforms off the back of the Optus cyberattack, Minister for Cybersecurity Clare O'Neil has announced.

Marketing and branding experts distill three lessons in brand communication and trust from Optus' handling of its data breach.

The 7 million Australians reportedly affected by the Optus cyberattack will have to monitor their own risk, the company said.

Optus has fallen victim to a major data breach, potentially exposing the personal information of millions of customers, including small businesses.