How to retain budget-conscious consumers as the cost of living rises
Here’s how you can adjust your marketing strategies to maintain customers and tap into the current budget-conscious consumer market.
“Serious concerns”: Senate crossbenchers David Pocock and Jacqui Lambie say they won’t rubber-stamp Labor’s industrial relations reform bill
Labor hopes to pass its industrial relations bill by December 1, but key Senate crossbenchers say they need more time to assess the reforms.
How Waterman is trying to build a co-working community into an Australian business empire
Neville Waterman's goal is to provide businesses with the spaces and communities they need, when they need them.
Peter Strong: Does Labor care for small business? Not really
Close scrutiny of Labor policy suggests the small business community is being taken for a ride at a time when they most need practical assistance, says Peter Strong.
Why attentive customer service will generate repeat customers that are loyal to your brand
By nurturing loyalty, you can reward your customers with service and added value, retain their business, and achieve your business growth goals.
“Time for me to make way”: Victorian Small Business Minister Jaala Pulford to stand down at November election
Victorian Small Business Minister Jaala Pulford will not recontest the November state election, ending her 16-year tenure in state politics and leaving a vacancy in the Labor government's employment portfolio.
Dutton goes nuclear: Six key takeaways from the budget reply for businesses
Peter Dutton has handed down his budget, slamming Labor over its push towards renewables and its tabled industrial relations bill.
John Durie: COSBOA elects new board members amid “critical time” for small business
COSBOA chair Matthew Addison won the support of members at Thursday’s annual meeting with supporters, including Digital Service Providers president Simon Foster, being elected to the board.
Frankly Speaking: How choosing a coffee supplier taught me some valuable business lessons
Chryssie Swarbrick had reached one of the most critical points in her cafe career in the coffee capital of Australia: who to choose to supply the coffee.
Five ways to find your business niche and dominate it
How do you go about identifying gaps in the market that might be worth pursuing? Here are five boxes to tick when you’re on the precipice of launching an idea.
John Durie: With the economy slowing and SMEs struggling, it’s decision time for Jim Chalmers
Chalmers has raised the hurdle for his budget next year because if Tuesday’s effort was designed to get the conversation started, that is when decisions will come.
“Farfetched”: Why Kanye’s court case against a Melbourne burger joint will likely fail, says lawyer
Controversial American rapper Kanye West, legally named Ye, has taken his battle with a diehard fan who owns a Melbourne burger joint to the Federal Court.