Unlike Uber, Optus may not have actually been ‘hacked’ Not even two weeks have passed since Uber was hacked, and now Optus, one of Australia’s leading telecommunications companies, has suffered a similar, much more public fate.
Does Milkrun have what it takes to outrun Woolworths’ one-hour delivery? Now that Woolies is firmly on the rapid delivery scene, what will happen to the little guys who came speedily from the rear to rescue consumers when they needed them most?
If the pizza industry can get delivery right, why are so many others struggling? Amid the post-COVID carnage, retailers must prioritise their customers and take time to reflect on old values or methods that may seem archaic, but go the distance.
“Your reputation is on the line, not theirs”: Australia Post’s pause reminds retailers to improve their own delivery options Retailers who are fully reliant on large-scale delivery providers alone, such as Australia Post, should act fast and smart if they want to stay ahead of the game.
Business lessons to be learned from Australia’s ‘rookie’ vaccine rollout The Australian government has forgotten the customers — members of the general public — and how to serve them in the best way possible.