SmartCompany

Before we head into the end of financial year period and with business travel back on the cards, it’s time to turn your efforts into posit…

Have you ever considered that your automation tools could help you with career advancement? 54% of CFOs say that championing an automation p…

Download this report to explore how to strategise customer service through conversational experiences.

When you think about farming, you probably picture people out on the land, using their hands, tools and heavy machinery. Data and analytics …

"Our approach to innovation at Adore Beauty has been to seek to understand how beauty customers will be shopping in the next five to ten years. What will be their most important problems to solve? How are we uniquely placed to solve those problems?"

Gather with futurist Anders Sörman-Nilsson, World’s Biggest Garage Sale founder Yasmin Grigaliunas, Officeworks Executive GM Business Kirstie Hepburn and SmartCompany editor Eloise Keating for a look to the future that’s not to be missed.

Market conditions have shifted dramatically since the pandemic struck, and numerous industries have transitioned to the ‘new norm’ of hy…

From using AI to traditional human interaction, customer experience is a rapidly evolving arena offering great opportunities for businesses.

It’s federal budget season, and the nation’s small businesses are pondering whether there’s any good news on the horizon for what’s shaping up to be another challenging year.

Here are some of the biggest barriers to technology adoption — and why the time to adopt new tech is right now.

Download this guide to explore how technology can help you push past limits and realise your business ambitions.

Download the report to access the top five customer service trends for 2022 according to a survey of 1,000+ global support managers and leaders.