How much is your customer-centric mantra costing you?
If you are a B2B supplier who is committed to honouring contractual relationships with your clients, you are probably being asked to do more for less.
Paul is a director at Margin Partners and the author of Take Back Your Margin. For over 25 years, Paul has been immersed in business-to-business categories, from beer and pies to paper and glass, helping organisations to unlock value with their contracted business partners.
