According to conventional wisdom, Malaysian company Ta Ann Holdings Berhad should never have succeeded in its expansion to Tasmania, where i…
According to conventional wisdom, Malaysian company Ta Ann Holdings Berhad should never have succeeded in its expansion to Tasmania, where i…
It seems only logical that the more interesting a product is to consumers, the more they will talk about it. But the latest research from tw…
The news that some employers have asked for direct access to the Facebook accounts – including user names and passwords – of people appl…
Great leaders and business people are often powered by self-interest. Among their many resounding characteristics, narcissism is prevalent �…
Is customer service a lost art, or are today’s customers harder to please? On the one hand, moments of tear-your-hair-out frustration are co…
It’s the end of the working day, and you know the drill. You grab your coat and slip on your Bluetooth for a quick call with a client on t…
Quality leadership pays dividends, literally. High-performing workplaces with progressive leaders are up to 12% more productive and three ti…
As China’s high-octane economy shifts into lower gear, virtually everyone agrees that the double-digit, super-charged boom years are drawing…
A fundamental shift is taking place within organisations in the orchestration of enterprise information technology (IT) – it’s catalysed i…
It’s clear that it’s time business leaders learned to talk. In a survey carried out in late 2011 by Chief Learning Officer magazine and its…
It’s natural to be attracted to the familiar when hiring new talent. A cognitive bias towards the familiar means a subconscious comfort is…
Management presents ongoing and well-documented challenges, not least the need to deal with others’ demands and monitor their output. But ne…
