“Talent hits a target no one else can hit; genius hits a target no one else can see.” – Arthur Schopenhauer Due north, size of the pri…
Brian Walker is founder and chief executive of retail consulting and advisory company, Retail Doctor Group and the Australian elected member of the global retail expert's alliance Ebeltoft Group.
“Talent hits a target no one else can hit; genius hits a target no one else can see.” – Arthur Schopenhauer Due north, size of the pri…
I was reminded on a recent shopping trip as to why retailers need to pay particular attention to a critical “operational basic”. Whilst we …
“The lion, which is mightiest among beasts and does not turn back before any.” – Ancient proverb. I imagine it can’t have been easy bei…
Isn’t this whole online debate fascinating? Many of us are nominating one channel or another (stores versus online) as the preferred way t…
“The wheeze you hear from the average store retailer is profit decline brought about by shop-keepers themselves, as they relegate every as…
Would you believe, dear reader, that online sales in retail are actually starting to flatten out, dare I say it, even receding in some cases…
In the past weeks, we have seen yet another bout of retailers going into administration, evidence of just how ‘unfit’ the retail environment…
The secret to a focused, motivated and goal-focused retailer is generally not found in the shop. Seem strange or even impractical? From …
Have you ever stood at a retail sales counter and actually had to move the clutter away in order to pass your credit card or cash to the sal…
When it comes to retail, store staff are a vital component to delivering new types of value by matching the customer problem with the soluti…
“You also need to look back, not just at the people who are running behind you but especially at those who don’t run and never will… those…
“Nine-tenths of tactics are certain and taught in the books; but, the irrational tenth is like the kingfisher flashing across the pool. This…
