Social media overload

Last week Google launched their business Pages function for their social media network Google+ and the rush to claim another little bit of online real estate began.

This new business page requires a business owner to type in almost identical information to the parallel Google Places local service, duplicating information the company already has.

In the same week Facebook turned off RSS feeds into page updates, meaning that new pages added to a website now have to be manually entered into Facebook. Tumblr did the same some time ago.

Across the social media industry, the various services are asking users to manually enter updates and details into each platform under the belief that unique user generated content will increase the value of their sites.

That’s all very good for the sites but for those using several services it’s becoming a tiresome chore.

One of the biggest barriers to social media adoption – particularly among time-pressed business owners and managers – is the time involved in maintaining these different services. With the exception of Twitter, most of the services are trying to increase people’s time on their platforms.

For social media services the key measures of how much time users spend on the site is becoming a game of diminishing returns, people have only so much time in the day or so much inclination to spend a large chunk of their free time online.

As the burden of maintaining a digital footprint increases and the value proposition becomes less compelling, particularly as the privacy costs becomes more apparent, more people are finding it all too hard.

Social media services are going to have to show some value for the investment in time and the privacy costs incurred by business users, it may well be that many just don’t offer a good enough deal.

How are you managing your social media use? Or have you given up?

Paul Wallbank is one of Australia’s leading experts on how industries and societies are changing in this connected, globalised era. When he isn’t explaining technology issues, he helps businesses and community organisations find opportunities in the new economy.

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