Apple has introduced a new policy in Taiwan that will allow users to return apps they don’t want within seven days for a full refund, it has been reported.
The policy differs from those in countries such as Australia and the United States, where users are not entitled to refunds if they do not like the app.
According to MacRumours, Apple has updated its terms and conditions to include a new clause that states users “may cancel your purchase within seven days from the date of delivery and iTunes will reimburse you for the amount paid, provided you inform iTunes that you have deleted all copies of the product”.
The update is believed to be caused by a legal obligation in Taiwanese consumer law.
COMMENTS
SmartCompany is committed to hosting lively discussions. Help us keep the conversation useful, interesting and welcoming. We aim to publish comments quickly in the interest of promoting robust conversation, but we’re a small team and we deploy filters to protect against legal risk. Occasionally your comment may be held up while it is being reviewed, but we’re working as fast as we can to keep the conversation rolling.
The SmartCompany comment section is members-only content. Please subscribe to leave a comment.
The SmartCompany comment section is members-only content. Please login to leave a comment.