Design marketplace 99designs is one of Australia’s major start-up success stories.
The international platform has grown to 240,000 registered designers, and pays almost $2 million to designers each month.
The 90-staff strong team is based in Melbourne, San Francisco, Berlin, Paris and London and has launched a new stand-alone service this week.
Chief operations officer Jason Sew Hoy spoke to StartupSmart about why their plans to hide behind a well-functioning tech platform held them back, and how they stopped being afraid of their customers.
ABOUT THE AUTHOR
Rose is the current head of growth at Rampersand Ventures. She was formerly a reporter at StartupSmart.
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